Shipping Policy for Nubabby

At Nubabby, we strive to provide fast and reliable shipping for both our retail and wholesale customers. This Shipping Policy outlines the shipping methods, rates, and delivery times for all orders placed through our website.

1. Shipping Methods & Rates

1.1. Retail Orders
We offer a range of shipping options to suit your needs, including standard and expedited shipping. Shipping costs are calculated based on your location, the size of the order, and the shipping method chosen.

    • Standard Shipping: Delivery within 5-7 business days.

    • Expedited Shipping: Delivery within 2-3 business days.

    • Overnight Shipping: Available for urgent orders; charges will apply.

1.2. Wholesale Orders
Shipping for wholesale orders is typically more customized, depending on the size and destination of the order. Shipping costs will be provided upon request. Wholesale customers may also arrange their own shipping or use our recommended carriers.

    • Minimum order quantities and shipping charges may apply.

    • For large wholesale orders, we may offer freight shipping options.

2. Processing Time

2.1. Order Processing
Orders are processed within 1-3 business days after payment confirmation. Please note that during peak times (holidays or special promotions), processing may take longer.

2.2. Custom Orders
If you’ve placed a custom order personalized items, additional processing time may be required. The estimated processing time will be provided at checkout or during order confirmation.

3. Shipping Destinations

3.1. Retail Orders
We currently ship to the following countries/regions: India.

3.2. Wholesale Orders
We offer international shipping for wholesale customers. Rates and delivery times will depend on the location and the shipping carrier chosen. Wholesale customers may also opt for self-arranged shipping.

4. Shipping Costs

4.1. Retail Orders
Shipping costs are calculated at checkout based on:

    • Shipping method chosen

    • Shipping destination

    • Weight and size of your order

4.3. Wholesale Orders
Wholesale shipping costs are provided upon inquiry and may vary based on order size and destination. Special discounts or arrangements may apply based on the size of the order.

5. Delivery Times

5.1. Retail Orders
Delivery times vary depending on your location and the shipping method selected. Typical delivery timeframes are:

    • Standard Shipping:  5-7 business days.

    • Expedited Shipping: 2-3 business days.

    • Overnight Shipping: Delivery by the next business day.

5.2. Wholesale Orders
Wholesale orders may take longer to process and ship, especially for large or international orders. Estimated delivery times will be provided based on the shipping method and destination.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number to monitor its progress. You can track your order via the carrier’s website or the tracking link provided in your shipping confirmation email.

7. Shipping Restrictions

    • Address Issues: We cannot ship to PO Boxes or APO/FPO addresses.

    • Delivery Delays: We are not responsible for delays caused by shipping carriers, weather conditions, or customs clearance.

    • International Shipments: International shipments may be subject to customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more details.

8. Returns and Damages

If your order arrives damaged or you receive the wrong item, please contact us immediately at +91 9860835383 . We will resolve the issue and send a replacement or provide a refund if necessary.

Retail Returns: Please refer to our Return Policy for information on returning retail orders.
Wholesale Returns: Please contact our wholesale team for specific return instructions.

9. Customer Service

If you have any questions regarding shipping or need assistance with an order, feel free to reach out to us: https://nubabby.com/contact-us/